Committed to Excellence

Your Business Runs Better When I Handle Every Call, Text, And Referral

I answer faster, follow up consistently, and turn inquiries into booked appointments, signed clients, or funded deals (without your team living on the phone).
100%
Lead Capture + Routing
<60 sec
Response Time
24/7
Coverage (AI Assisted)
Features

Turn Every Inquiry Into a Booking -Without More Staff

North OS standardizes how leads, patients, customers, or investors get handled so your team responds faster, follows up consistently, and tracks results weekly. We assist with every interaction while your brand stays in control.
I Respond in Under 60 Seconds
I answer every inquiry, by text, call, or chat—in under 60 seconds, so you never lose a lead to a competitor who answers faster. Clients get immediate help, and you capture every opportunity.
I Move Referrals to Scheduled Appointments
I centralize intake, referral status, reminders, and follow‑ups, so nothing falls through and the team isn’t chasing paperwork.
I Catch Every Missed Call
Every missed call triggers instant text-back with booking link and answers to common questions, capturing the 30–40% of revenue most practices lose to voicemail.
I Keep Your Schedule Full
I confirm appointments immediately and send smart reminders at 72 hours, 24 hours, and 2 hours before each visit with 1-tap reschedule links so no-shows drop from 20% to under 5% and your schedule stays full.
I Know When to Loop You In
I handle routine questions, appointment requests, and follow-ups automatically, and escalate anything clinical, urgent, or complex to your team with full context, so you only step in when needed.
I Text and Speak Like a Real Person
Patients talk naturally with me, and I respond instantly to booking requests, directions, and common questions, while complex or clinical inquiries get routed to your team, so communication feels human
I Never Forget to Follow Up
Patients text naturally with me, and I respond instantly to booking requests, directions, and common questions, while complex or clinical inquiries get routed to your team, so communication feels human
Why Choose Us

The Operating System for Your Front Desk + Follow‑Up

North OS helps teams respond faster, follow up consistently, and track key outcomes—without adding headcount.
30 Days
To Go‑Live
Specialty practice automation implemented fast: intake, scheduling, reminders, and follow‑up.
24/7
AI Receptionist Coverage
Answers common questions and routes urgent requests to staff, so clients aren’t waiting until morning.
25%
No-Show Reduction
Confirmations, reminders, and easy rescheduling built for medical practices. Maximizing your schedule.
Works Alongside
Your Current EHR System
Works alongside most EHRs (Epic, athenahealth, eClinicalWorks, NextGen, etc.). No replacement required.
NorthOS For Healthcare

From Missed Calls to Booked Appointments

We train an AI front‑desk employee on your practice so patients get fast answers, clear next steps, and consistent follow‑up, without adding staff
01
Learn Your Practice
We map your patient flow, referral process, and scheduling rules, so the AI employee sounds like your team.
02
Train the AI Employee
We teach it how you handle new patients, referrals, common questions, and appointment requests.
03
Go Live Without Disruption
Patients get immediate responses and clear next steps, while your team gets clean handoffs when needed.
04
Improve Results Weekly
We review what’s working and fine‑tune follow‑up to increase bookings and reduce no‑shows over time.
Industry Editions

Built for High‑Value Workflows Across Multiple Industries

North OS trains an AI employee around your process—capturing missed inquiries, driving follow‑up, and moving people to the next step. Specialty medical practices reduce no‑shows and speed up referrals, investor teams improve response + tracking, home services stop missed calls, and med spas/salons increase bookings.
Investor Relations
Interest → Scheduled Calls
Keep investor conversations warm with fast responses and structured follow‑up that gets meetings on the calendar
Med Spas
Inquiries → Booked Treatments
Convert more leads by responding instantly and following up consistently until they book.
Home Services
Missed Calls → Booked Jobs
Stop losing revenue to voicemail by turning missed calls into scheduled estimates and jobs.
Real Estate
Leads → Showings Scheduled
Respond and follow up automatically so more inquiries turn into booked showings and signed clients.
Beauty Salons
DMs → Appointments
Convert more messages into booked services with fast replies and consistent follow‑up.
Gyms & Fitness
Trials → Members
Increase memberships by following up until prospects schedule a tour or first session.
Law Firms
Leads → Consultations
Respond quickly and keep leads engaged so more inquiries become booked consultations
Auto Repair Shops
Calls → Service Bookings
Turn missed calls into scheduled service so bays stay full.
B2B Agencies
Prospects → Meetings Set
Keep inbound interest warm with fast replies and follow‑up that books calls.
Consumer Products
Abandoned Cart → Checkout
Recover lost revenue with fast follow‑up that brings shoppers back to purchase.
Investor Relations
Interest → Scheduled Calls
Keep investor conversations warm with fast responses and structured follow‑up that gets meetings on the calendar
Med Spas
Inquiries → Booked Treatments
Convert more leads by responding instantly and following up consistently until they book.
Home Services
Missed Calls → Booked Jobs
Stop losing revenue to voicemail by turning missed calls into scheduled estimates and jobs.
Real Estate
Leads → Showings Scheduled
Respond and follow up automatically so more inquiries turn into booked showings and signed clients.
Beauty Salons
DMs → Appointments
Convert more messages into booked services with fast replies and consistent follow‑up.
Consumer Products
Abandoned Cart → Checkout
Recover lost revenue with fast follow‑up that brings shoppers back to purchase.
B2B Agencies
Prospects → Meetings Set
Keep inbound interest warm with fast replies and follow‑up that books calls.
Auto Repair Shops
Calls → Service Bookings
Turn missed calls into scheduled service so bays stay full.
Law Firms
Leads → Consultations
Respond quickly and keep leads engaged so more inquiries become booked consultations.
Gyms & Fitness
Trials → Members
Increase memberships by following up until prospects schedule a tour or first session.
Support Center

Answers to Common Questions

We’ve gathered the most frequently asked questions to help you better understand our AI services, pricing, and integration process.
Need more help?
We're here to answer any questions you may have.
What types of customer queries can AI Chat Support handle?
I can manage general inquiries, FAQs, appointment scheduling, referral intake, insurance questions, directions, and common service-related questions—all with natural, human-like responses. Anything clinical or complex gets escalated to your team with full context.
How fast do I respond to inquiries?
I respond to every inquiry in under 60 seconds—by text, call, or chat—so you never lose a lead to a competitor who answers faster. Even at 3 AM, patients get immediate help.
How can AI Business Insights improve my decision-making?
We analyze internal and external datasets to identify trends, forecast outcomes, and offer actionable insights—helping you make faster, data-driven decisions.
Can I handle multiple channels (phone, text, email, web chat)?
Yes! I work across SMS, phone calls, email, web chat, and even social media DMs—so patients can reach you however they prefer, and I respond consistently across all channels.
How do I know when to escalate to a human team member?
I'm trained to recognize clinical questions, urgent situations, or complex requests that need human attention. When that happens, I immediately alert your team with full conversation context—so they can step in seamlessly.
How secure is the data used for AI analysis?
All data is encrypted during transmission and storage. We follow enterprise-grade security protocols and comply with GDPR and other relevant data privacy regulations.
Can I integrate with our existing EHR or scheduling system?
I work alongside your EHR (Epic, athenahealth, eClinicalWorks, and more)—no replacement required. Phase 1 focuses on communication and follow-up; EHR scheduling integration is available as a Phase 2 add-on once we've proven ROI.
How long does it take to get me up and running?
Most practices go live in 2–3 weeks. Week 1: I learn your practice. Week 2: I get trained on your process. Week 3: I launch and start handling inquiries. After that, I improve results weekly based on what's working.
Will I sound like a robot, or will I sound human?
I'm trained to sound like your best front-desk employee—friendly, professional, and on-brand. I use natural language, ask clarifying questions when needed, and adapt my tone to match your practice's voice.
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“I believe every business deserves a front desk that never misses a call, never takes a day off, and turns every inquiry into revenue. I'm here to make that happen for you—whether you're just starting or ready to scale.”
Bryce Folsom
Founder & CEO of NorthOS by Emerson North